Phonak Audeo M30-312 Marvel 2.0

$1,095 - each $1,500
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Phonak's most connected hearing aid! The Marvel M30-312 is a hearing aid that is designed to combine decent performance, sound quality, convenience and connectivity in a discreet and reliable package.

About Marvel:

Phonak's Marvel technology allows Bluetooth classic connection to any modern Bluetooth enabled phone, whether it is Android, Windows or iPhone. You can stream phone calls directly into the Marvel M30-312 and use the hearing aid microphone to pick up your voice for entirely hands free operation. The Marvel hearing aid can also stream music and audio from your phone, tablet or PC in full stereo for high quality enjoyment without the need for headphones. 

The M30-312's connectivity does not end there! You can also connect to a host of specially designed Phonak Accessories. These include the TV Connector for Dolby Stereo sound quality directly from your television. You can also improve your hearing over distance or in noise by using the Phonak PartnerMic or the highly versatile Roger Select iN

The number 312 in the 312 descriptor references the fact that the M30-312 uses a regular replaceable size 312 hearing aid battery. A single battery should last about 4-5 days depending on the amount of streaming you do via the hearing aids.

The Audeo M-312 is the smallest Audeo Marvel Hearing aid as it forgoes the telecoil features, which saves about 2mm in length compared to the 312T.

The M30 is an essential level hearing aid in the Marvel Range and is designed to be an Automatic hearing aid, delivering decent performance even as your sound environment changes. Phonak Marvel allows for remote assistance via the free MyPhonak smartphone app. This feature allows us to fine-tune your hearing aids via a video call from the comfort and safety of your home. 

Note, Phonak Marvel cannot be initially programmed remotely. So we will need you to attend for a quick in clinic test before we can set this up for you, unless you have a recent copy of your results available. 

All follow-up visits are done via remote assistance. Once the COVID-19 crisis has passed you are welcome to attend a complimentary in-clinic visit to ensure you get the best possible benefit via Real Ear verification measures. 

The M30-312 comes with 60 day full money back guarantee, in the event that you are not happy with the results. 

Visit https://www.phonak.com/au/en/hearing-aids/phonak-audeomarvel.html for more information.

The question of whether or not this hearing aid is for you, depends on your unique ability to hear speech in noise, determined once your hearing loss has been compensated for. There is a comprehensive article explaining this in much more detail here.  

We offer a free test here determine your ability to hear in noise which will help you decide.

  • Your choice of hearing aid colours to best suit your hair or skin colour. 
  • A starting supply of batteries (6 cells)
  • A carry case which includes a cleaning tool, spare domes and wax filter
  • A set of speaker wires to suit your ear size and hearing loss.
  • 3 Year Australian Manufacturer warranty. 
  • 60 day full money back guarantee.

Depending on the selected service package, a number of services may also be included. 

Online Fitting and Follow-up

Includes:

  • Assessment, either in clinic or via the hearing aids using a video call app (included). Note: Oticon requires a face to face in clinic consultation
  • The fitting and setup of the hearing aid to your ears and hearing loss - in person or via video call
  • 2 x 30 minute follow-up appointments that can either be virtually via the video call app

 

1 Year of clinical services

Includes Everything in Online fitting and follow-ups plus:

  • 1 year of unlimited consultations valued at $150 per 30 minute appointment. 
  • The option to exchange the aid and not pay for the additional time required. 
  • Loan aids, provided with an in clinic visit if yours need servicing in the first year

 

3 Year of Clinical services

Includes Everything in the one year package, but over a period of 3 years.

Why are the prices so low?

During the Covid-19 crisis, in-clinic visits are becoming much less attractive to many of our clients. So we developed online models of hearing aid supply to help those still in need of hearing help, to access these services safely while saving costs and ensuring the optimal outcomes we have been known for. 

We have suffered a downturn of over 50% since March 2020 and this has led us to reconsider our business model as well as our fixed expenses. We are proud to be Australian, as the government support packages are fantastic and together with our other overhead reduction strategies, has resulted in our ability to offer some of our hearing aids at never before seen prices. We were able to, at the same time, reconsider the traditional business model, which does not make much sense in a time like we find ourselves in right now. 

As a result we have redeveloped a hearing aid supply and pricing model that makes a lot more sense in a time of uncertainty and social isolation. 

Our pricing model also empowers you to choose just what you need without paying for what you don’t. 

 

How it works:

 

Step 1: Find your best hearing aid solution online

We have a simple and quick online speech in noise test, which delivers a result that can show you exactly which hearing aid is most likely to deliver good results in quiet and in noise, without necessarily needing to go for the top of the range. You can take the test here from the comfort of your home or office.

 

Step 2: Undergo a virtual consultation with one of our audiologists

You will then have the option to book a phone or video call consultation with one of our experienced audiologists. Here we will explore your needs and expectations and ensure the option you are looking at is indeed your best option. They will also discuss the appropropriate next steps for your individual situation. 

You can book your free virtual consultation by clicking here.

 

Step 3: Purchase your option online

Visit https://shop.valuehearing.com.au/collections/hearing-enhancement to complete your purchase. Our audiologist will give you the exact model and shop link to purchase. 

 

Step 4: Attend an in person or virtual fitting appointment

Based on your discussion with an audiologist in step 2, you will attend a brief in-clinic appointment or a virtual appointment to get your hearing aids set up appropriately. 

 

Step 5: Attend follow-up appointment/s

We will book another appointment about two weeks later, or earlier at your request, to make adjustments to your hearing aid/s, in person or via a remote appointment app (supplied free of charge) on your smartphone. If deemed necessary, we can arrange further appointments to ensure you are getting the most out of your hearing solution. 

  

NOTE: 

  • All the appointments mentioned above are included in our Online Fitting package. If you choose the no service option, then you will be charged $150 per 30 minute appointment for clinical time. 
  • Products are ordered from the Australian distributor once you have purchased them from our online shop. It normally takes a couple of days to reach us, depending on stock. We will notify you if there are any unexpected delays.
  • You may return the hearing aids to us, at your expense, at any time within 60 days of receiving them, for a full refund as long as they are in as new condition and in their complete original packaging. We do not accept responsibility for any hearing aids lost in the post prior to reaching us. 
  • The pricing only includes domes for the in ear fitting. If you require earmoulds this will cost $100 per ear extra, due to the clinical time required to take impressions and the additional cost incurred. Titanium shells from Phonak cost $200 per ear extra. 

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