Why are the prices so low?
During the Covid-19 crisis, in-clinic visits are becoming much less attractive to many of our clients. So we developed online models of hearing aid supply to help those still in need of hearing help, to access these services safely while saving costs and ensuring the optimal outcomes we have been known for.
We have suffered a downturn of over 50% since March 2020 and this has led us to reconsider our business model as well as our fixed expenses. We are proud to be Australian, as the government support packages are fantastic and together with our other overhead reduction strategies, has resulted in our ability to offer some of our hearing aids at never before seen prices. We were able to, at the same time, reconsider the traditional business model, which does not make much sense in a time like we find ourselves in right now.
As a result we have redeveloped a hearing aid supply and pricing model that makes a lot more sense in a time of uncertainty and social isolation.
Our pricing model also empowers you to choose just what you need without paying for what you don’t.
How it works:
Step 1: Find your best hearing aid solution online
We have a simple and quick online speech in noise test, which delivers a result that can show you exactly which hearing aid is most likely to deliver good results in quiet and in noise, without necessarily needing to go for the top of the range. You can take the test here from the comfort of your home or office.
Step 2: Undergo a virtual consultation with one of our audiologists
You will then have the option to book a phone or video call consultation with one of our experienced audiologists. Here we will explore your needs and expectations and ensure the option you are looking at is indeed your best option. They will also discuss the appropropriate next steps for your individual situation.
Step 3: Purchase your option online
Visit https://shop.valuehearing.com.au/collections/hearing-enhancement to complete your purchase. Our audiologist will give you the exact model and shop link to purchase.
Step 4: Attend an in person or virtual fitting appointment
Based on your discussion with an audiologist in step 2, you will attend a brief in-clinic appointment or a virtual appointment to get your hearing aids set up appropriately.
Step 5: Attend follow-up appointment/s
We will book another appointment about two weeks later, or earlier at your request, to make adjustments to your hearing aid/s, in person or via a remote appointment app (supplied free of charge) on your smartphone. If deemed necessary, we can arrange further appointments to ensure you are getting the most out of your hearing solution.
- All the appointments mentioned above are included in our Online Fitting package. If you choose the no service option, then you will be charged $150 per 30 minute appointment for clinical time.
- Products are ordered from the Australian distributor once you have purchased them from our online shop. It normally takes a couple of days to reach us, depending on stock. We will notify you if there are any unexpected delays.
- You may return the hearing aids to us, at your expense, at any time within 60 days of receiving them, for a full refund as long as they are in as new condition and in their complete original packaging. We do not accept responsibility for any hearing aids lost in the post prior to reaching us.
- The pricing only includes domes for the in ear fitting. If you require earmoulds this will cost $100 per ear extra, due to the clinical time required to take impressions and the additional cost incurred. Titanium shells from Phonak cost $200 per ear extra.