Value Hearing firmly believes that the best outcomes are achieved via face to face contact. This way we can adjust your solution to fit you perfectly, rather than hoping average is enough. 

Our process has been designed to allow you to get the very best out of your hearing solution. 

If you are uncertain about whether this or any other solution will work for you, then we recommend our complimentary contact free consultation. You can book a time and date that works for you here. 

Once you have purchased the hearing aid/s, we will make contact with you to ensure we select the best options to go with your hearing aids to ensure you have the best chance of success. 

We will also make an appointment for the fitting of the hearing aid. This can be via a low contact, quick in clinic visit (see locations) or if you have recent results available, we could consider a video consultation and fitting. We will call you to help you make the choice that is best for you. 

Our follow-ups are via remote assistance, using the MyPhonak app. This allows us to have a real time video call with you and adjust your hearing aids at the same time. 

We offer a full 60 day Money back guarantee to ensure this is your best option. You simply need to return the hearing aid in an undamaged condition for a full refund.