It can take up to 14 days to receive your hearing aids depending on the way you choose to proceed.
We offer two options, in-clinic test and fitting and completely online fitting.
With both options we will contact you once we have received your order for a free phone or video call consultation with a senior audiologist.
During the free telehealth consultation, the audiologist will go over your needs and expectations to ensure this is indeed the best option for you and that it will be able to deliver what you need from it. We will also consider which model of supply (in clinic or online) will be most appropriate for your situation.
You are welcome to book this free consultation prior to ordering any hearing aids here.
Once we have decided on the best next steps for your unique situation, we will order the hearing aids from the supplier. This normally takes two business days to reach our clinics.
If we have to post them out to you, we allow another week for them to be delivered. We will then arrange a telehealth appointment to get them properly set up for you.
If you have chosen to come into the clinic for fitting, we will arrange a suitable appointment time at the time of the online consultation.
This way you can receive your new hearing aid/s within as little as a few days.